FAQs

 

FAQ's

How long has Gateway Shoe Machine been an Authorized Claes Patch Machine Dealer?
Gateway Shoe Machine was one of the first shoe machine companies to offer the Claes Patch Machine in the United States. Gateway has been offering the Claes Patching Machine since the early 1980’s. We are proud to offer such a superior annd versatile patching machine. The Claes Patch Machine continues to be a benchmark of excellence for shoe repair shops, orthopedic labs, and sports teams.
Why is Gateway Shoe Machine uniquely qualified to offer the best service after the sale on shoe repair and orthopedic shoe machinery?
Gateway Shoe Machine technicians have years of experience in both the Shoe Repair and Orthotic industries. Jerry has been serving the industry since 1954, Steve since 1972, and Tony since 1995. Gateway Shoe Machine has been offering money-saving shoe machinery services such as rebuilt curved needle stitcher head exchanges and more. Gateway Shoe Machine offers new Supreme shoe repair and orthopedic equipment as will as our line of rebuilt shoe repair and orthopedic equipment.
Why is Gateway Shoe Machine a preferred supplier for all varieties of replacement parts for shoe repair and orthotic machinery?
Because Gateway Shoe Machine rebuilds such a wide variety of shoe repair equipment with the same quality as the original factory specifications, we use parts that are developed and manufactured to that same standard. Our years of experince have made us experts at determining which parts from which manufacturers will perform the best. Gateway Shoe Machine also manufactures a wide selection of precision parts at our own facility in America’s heartland.
What type of shoe repair and orthopedic machinery parts does Gateway Shoe Machine offer?
Gateway Shoe Machine offers a wide variety of parts for Sutton, Landis, Auto Soler, Stanley Bostitch and Supreme machinery. Some shoemakers have been misled or have the misunderstanding that many shoe machine parts are no longer available for their older shoe repair machinery. In most cases this is not true. Gateway Shoe Machine offers a large number of parts for Sutton, Landis, Autosoler, Stanley-Bostich, and Supreme Shoe Machines. Contact Gateway first about those hard to find replacement parts. Beyond the hard to find parts, Gateway Shoe Machine also offers the following parts and supplies: finisher contact wheels, FS wheels, B wheels, bottom sander wheels, heel breasters, idler wheels, dustbags, bearings, trimmers, horsehair brushes, welt brushes, Atco fittings, stitch pickers, naumkeag parts, motors, sharpening stones, idler arm mechanisms, 5 in 1 cutting blades, skiving blades, Landis stitcher and finisher parts, Sutton stitcher and finisher parts, Besser McKay parts, Claes Patching Machine parts, needles, awls, thread, and more. Some of the name brand products we carry include: Groz-Beckert Needles, Barbour’s Thread, Gateway Shoe Machine Brand Lockstitch McKay Thread. We also offer regritting of carbide wheels.
Does Gateway Shoe Machine service equipment in my area?
Absolutely, Gateway Shoe Machine will service your shoe machinery no matter where your shoe repair or othopedic shop is located. Beyond the United Sates, Gateway has provided onsite shoe repair equipment service for customers in countries such as Mexico, Canada, and Japan. Gateway’s ability to service your equipment is without rival. We carry precision and quality parts, and have the skills needed to bring your shoe machine back to its optimal working order. If you prefer, Gateway Shoe Machine gives you the option to ship or bring your machine to our facilities located in the America’s heartland. Please call us at 800.752.7897 to set up an appointment with a technician.
What is Gateway Shoe Machine’s historical connection with Sutton Shoe Machine?
Shortly after WW2, Roy Sutton founded Arrow Shoe Machine Co. While Servicing the Landis shoe machinery in a close relative’s shoe repair shop. Mr. Sutton would frequently visit the shop to service its Landis Shoe Machines. Such as, their Landis K-12 Stitcher, Landis 36 Mckay, Landis Finisher, Landis 5 in 1, and many of the other Landis Shoe Machines in the shoe shop. Jerry was fascinated watching Mr. Sutton work on the Landis machines, and Jerry went to work for Mr. Sutton and Arrow Shoe Machine soon after. In 1954 Landis Shoe Machine bought Arrow Shoe Machine from Mr. Sutton. Immediately following, Roy and Jerry went to work for Landis Shoe Machine Company having their own territories. Again, in 1959, Mr. Sutton engaged Jerry, and the two business men started their own company. Soon Sutton Shoe Machine Company was born. With both having ownership in the new company. Mr. Sutton and Jerry continued to rebuild Landis shoe equipment, and also soon began manufacturing their own line of Sutton Shoe Machinery. They replaced the old Landis Line Finishers with faster and sleeker belt sanders. The market for more these new finishers proliferated. Helping shoemakers across the country do their work more quickly and more efficiently. They began manufacturing and introducing other shoe repair equipment to the market, such as the Besser Lockstitch Mckay, the Sutton 296A Chainstitch Mckay, the Sutton 317 Rapid E Curved Needle, Sandblasters, Dying Machines, Jack and Last Sets, Shoe Shine and Shoe Polishing Machines. Their finisher market expanded further so they started manufacturing the Mercury Series Shoe Finisher, the T Series Shoe Finisher, 700 Series Shoe Finisher, 800 Series Shoe Finisher, and then they introduced the world famous S Series Finishers which included the Sutton S-2000, the Sutton S-1250, the Sutton S-1000, the Sutton S-750, the Sutton S-500 Ortho Sander, and the Sutton S-250 Shoe Polishing Machine. All of these machines have Jerry’s imprint has he was the lead designer and engineer behind these groundbreaking products. Upon Roy Suttons retirement in 1982, Jerry Mueller became President of Sutton Shoe Machine Co. Due to Sutton Shoe Machines success, the company was quickly purchased by Stanley-Bostitch. In 1991, Jerry joined Gateway Shoe Machine. Jerry has been dedicated to the Shoe Machine Industry his entire adult life.
Why does Gateway Shoe Machine’s central location allow it to better support its customers in the shoe service industry?
Gateway Shoe Machine is located only 25 miles from St. Louis Missouri, the Gateway to the West. Historically, St. Louis has been the birthplace of many of the most recognizable shoe machine manufacturers including: Sutton Shoe Machine, Landis Shoe Machine, Champion Shoe Machine, and American Shoe Machine. St. Louis’ location in America’s heartland made the distribution and the servicing of these companies’ products on a nation-wide basis more practical. Today, Gateway Shoe Machine benefits from that same geographic advantage. Our central location allows us to serve the entire continental United States when our competitors cannot. Gateway has proudly provided onsite service for shoe repair shops in 48 states, as well as Canada, Mexico, and even Japan. Do not let your location discourage you from purchasing the new or rebuilt shoe repair or orthopedic equipment that you need, or let it deter you from seeking service and support for your current machinery.
Does Gateway Shoe Machine manufacture the SS-1 Pro Shiner Shoe Polishing Machine?
Yes, Gateway Shoe Machine is the exclusive manufacturer of this versatile and compact shoe polisher. Engineered by our own Jerry Mueller, this shoe polishing machine leverages design features that Jerry pioneered during his time at Sutton Shoe Machine. Due to modern enhancements made to that original design, this premier shoe polishing unit has become highly sought after for many hospitality and service venues such as shoe repair shops, golf pro shops, shoe shine parlors, hotels, and locker rooms.
How is Gateway Shoe Machine connected to the rich history of Landis Shoe Machine Company?
Shortly after WW2 Tony Mueller began his involvement in what turned out be a fruitful and long career in the shoe service industry. In 1958 Tony made his decision to go to work for Landis Shoe Machine Company. This decision had proved to be a good one for the shoe repair industry. Tony’s efforts truly bolstered the shoe machinery industry. In 1959, after several months of intense training at the Landis Shoe Machine Production Facility in St. Louis, Mr. Mueller was assigned to his first territory with Landis Shoe Machine. Tony was truly blessed to be taking over the territory once held by Max Brown, a legend in the shoe machine servicing field. By that time, Mr. Brown had worked for almost all of the major shoe machine companies. Max was able to give Tony not only more intense training on the Landis Shoe Machine equipment, but many other brands of shoe machinery. Soon Tony had become one of Landis’ top salesmen and without a doubt their top service technician. Because of Tony’s ability to service not only Landis machines, but many other brands of shoe machines as well, Tony was sent by Landis Shoe Machine Company to many other territories to service shoe repair equipment. In 1972, Tony’s territory was relocated to the state of Illinois and many of the surrounding states. By this time Landis Shoe Machine Company had moved to Dexter, Maine. Because of Tony’s centralized location, Tony and his team of expert technicians were rebuilding most of the shoe repair machinery for Landis, that the company’s many salesmen were able to begin selling throughout the United States. Tony had then began speaking at major Universities and vocational schools that offered shoe repair and O & P training. He gave the students hands-on experience for maintaining their Landis shoe repair equipment. By 1977, Tony was so well known throughout the Shoe repair industry that he launched his own shoe repair machinery company. Because of its location near St. Louis, the new company was named Gateway Shoe Machine, a name that has become world renown in the shoe repair industry. Beginning in 1972, his son Steve began working with Tony, and became one of the technicians in the facility in which Mr. Mueller had been rebuilding machines for Landis Shoe Machine near St. Louis. Steve continued in the footsteps of his father in the shoe machinery industry. After Tony passed in 1990, Steve became owner of Gateway Shoe Machine. In 1991, Jerry Mueller brought with him his wealth of knowledge from Sutton Shoe Machine to become a member of the Gateway Team.
Why has Gateway Shoe Machine become known as the "Stitcher Specialists"?
Gateway Shoe Machine has been rebuilding and servicing Landis Shoe Stitchers such as the Landis K-12, the Landis G-12, the Landis F-12, and other model curved needle stitchers. We also are have been doing the same for years for the Sutton 317 Rapid E Curved Needle Stitcher. Gateway also rebuilds and services all brands of Landis Mckays and Sutton Mckays. It is believed that Gateway Shoe Machine has been servicing and rebuilding Landis stitchers and Sutton stitchers longer than any remaining shoe machine company in the United States. Gateway has also rebuilt shoe stitchers for shoe machinery companies such as Auto Soler, Stanley Bostitch, Shu-Re-Nu, and Power. Gateway Shoe Machine offers you many options for having your stitcher repaired or rebuilt in a timely fashion. Options such as the comfort of mind knowing that one of our technicians will be happy coming to you at your shoe repair shop, for in shop service. We also offer the options of rebuilt stitcher head exchanges. We will take your old stitcher head off of old stand and replace it with a newly rebuilt stitcher head. You may also ship your machine to our factory where our technicians will repair or rebuild your machine and return it to you completely like new. Also, you may bring your shoe repair equipment to our facilities where we usually offer one day service, so you won't miss precious time at your shoe repair shop. Remember, Gateway Shoe Machine also offers these same services to all the equipment in your shop. Just let us know in advance what your needs will be. The Gateway Shoe Machine Team are indeed your Landis and Sutton stitcher specialists.
Will the Claes Patch Machine sew hockey skates, hockey gloves and plastic knee pads?
Yes, many sports teams and shoe repair shops are using the Claes Patch Machine for this purpose because its ability to sew up to 1/2" leather, plastic and other materials.
Will the Claes Patch Machine sew zippers and orthotic and prosthetic braces?
Yes. O & P businesses as well as the shoe repair market have been purchasing the Claes Patch Machine for its ability to sew zippers and orthotic and prosthetic braces.
Why should my shoe repair or othopedic lab invest in a Claes Patch machine?
Patch work is becoming a larger percentage of today’s shoe repair earnings. Many shoemakers are wasting countless hours working with older machines that skip stitches and unable to sew through thicker materials. Also, the Claes Patch Machine’s ability to sew from 1 mm to 7 mm stitch length makes it the perfect machine to own for the repairing of both elegant and heavy materials.
If I were to make the decision to purchase a Claes Patch Machine from Gateway Shoe Machine, would you be able to provide testimonials from other customers that have already purchased a Claes Patch Machine?
Absolutely, Gateway is proud to offer Claes Patch Machines. We have sold hundreds of Claes Patch Machines throughout the United States. Many of our satisfied customers would be willing to share the successes they have had as a result of owning a Claes Patching Machine.
If I were to make the decision to purchase a Claes Patch Machine from Gateway Shoe Machine, would you be able to provide testimonials from other customers that have already purchased a Claes Patch Machine?
Absolutely, Gateway is proud to offer Claes Patch Machines. We have sold hundreds of Claes Patch Machines throughout the United States. Many of our satisfied customers would be willing to share the successes they have had as a result of owning a Claes Patching Machine.
What makes the Gateway SS-1 Pro Shiner such a sought after shoe polishing machine?
The Gateway SS-1 Pro Shiner is a compact and versatile shoe polishing machine that is ideal for shoe repair shops, golf pro shops, shoe shine parlors, hotels, and locker rooms. Gateway is proud to manufacture this amazing shoe polishing machine that is based on the design of a classic Sutton shoe shining machine. Designed by our own Jerry Mueller, this shoe polishing marvel is both compact and hardworking.
What are some options regarding shoe shine machines or shoe polishing units for use in hospitality and services industries?
As venues such as shoe repair shops, golf pro shops, shoe shine parlors, and hotels seek to offer customers more perks, shoe shine machines or shoe polishing machines are becoming more and more popular. Gateway Shoe Machine offers three exciting shoe polishing products: the Gateway SS-1 Pro Shiner Polishing Machine, the Lobby Shiner, and the Flexi-Shiner. Each of these well constructed units are popular in their own right. Each of the shoe polishing machines or shine units are great choices for those in the hospitality or services industries wanting to add inexpensive yet impressive amenities to a business space. The Gateway SS-1 Pro Shiner Polishing Machine with its compact design that can be wall or bench mounted, quick change shaft, and yarn/horsehair brushes, make this hardworking shoe polishing unit valuable yet unobtrusive. The Lobby Shiner Polishing Machine is specifically designed as a hospitality addition for business lobbies, guest rooms, meeting/convention areas, washrooms, and staff break rooms. The Flexi-Shiner shoe shining or shoe polishing machine is recommended for home/personal care, golf clubs, shine parlors, shoe stores, airports, bus terminals, and train stations.
Is the Claes Patch Machine really world famous?
The Claes Patching Machine is respected world wide due to the fact that it has a longer needle bar stroke than Adler or Singer allowing the operator to sew heavier leather. The Claes Patch Machine easily sews up to 5" prime leather. This shoe sewing machine’s spring loaded presserfoot design allows its operator to sew more delicate material without worry. The Claes Patching Machine is ideal for Shoe Repair, Luggage, and Orthopedic use. This superior patch machine also has a specially designed presserfoot for sewing steel braces and zipper repair. Gateway Shoe Machine is proud to be an Authorized Claes Patch Machine Dealer, and was one of the first shoe machine companies to offer it in the United States. We realized before most that the Claes Patching Machine would one day be world famous.
Is there and difference between a shoe shine machine and a shoe polishing machine?
There is no considerable difference between a shoe shining unit and a shoe polishing machine. These terms are interchangeable. Gateway offers a variety of these machines, including the Gateway SS-1 Pro Shiner Polishing Machine, and other shine machines we have available.